Recently I had the opportunity to attend the Decision-making, Assessment, Risk and Evidence (DARE) conference in Belfast, Ireland, run by the effervescent Brian Taylor from Ulster University. Our (myself and Ian Hyslop’s) presentation drew on our decision-making variability study that examines how and why child protection social workers make the decisions that they do. Understanding why a social worker might choose to either increase or reduce statutory intervention at key decision points on the decision-making continuum is one element of figuring out the reasons for variability. This is important to understand, as without knowing how or why key decision points function, it’s difficult to get a grip on improving or evaluating them.
Our study is based on the decision-making ecology, which proposes that decisions are not just the result of a single practitioner finding out information then coming to a decision. Instead, decision outcomes are the result of interlocking factors across the whole ecological spectrum, from macro factors such as inequalities, to meso factors such as organisational cultures and processes, and individual factors such as the values and culture of the social worker (Baumann, 2011). In this presentation, we were focussing on one main decision point: to go to a family group conference. Interviewing 24 social workers across three sites of the then Child Youth and Family (now Oranga Tamariki), plus holding six focus groups, allowed us to gather rich qualitative data about this and other fundamental decision points. These slides outline the perceptions of practitioners about what caused them to pursue a family group conference instead of either another intervention or none at all.
Baumann, D. J., Dalgleish, L., Fluke, J., & Kern, H. (2011). The decision-making ecology. Washington, DC: American Humane Association
Image credit: Thomas Hawk